Wed, 17 Jun 2026 16:38:31 +0100 https://www.greenbuildingforum.co.uk/newforum/ Lussumo Vanilla 1.0.3 https://www.greenbuildingforum.co.uk/newforum/comments.php?DiscussionID=18426&Focus=310566#Comment_310566 https://www.greenbuildingforum.co.uk/newforum/comments.php?DiscussionID=18426&Focus=310566#Comment_310566 Fri, 01 May 2026 15:39:53 +0100 Louis036
I am looking into ASHP and solar panels for the house I moved into recently. I need a feasibility survey and want to find a trustworthy surveyor and tradespeople. I am currently with Octopus Energy for gas and electricity supply, so I started there, but have had this weird experience where they kept not showing up for initial phone discussion appointments made with them. Three times - with no explanation from the survey department or their customer services. I have no faith that Octopus will be able to do the job if they can't even get this far.

So I'm looking for trustworthy and reliable alternatives in the Havant, Hampshire area. Does anyone have experience of someone like that in this area, please?

Many thanks,
L036]]> https://www.greenbuildingforum.co.uk/newforum/comments.php?DiscussionID=18426&Focus=310567#Comment_310567 https://www.greenbuildingforum.co.uk/newforum/comments.php?DiscussionID=18426&Focus=310567#Comment_310567 Fri, 01 May 2026 19:01:08 +0100 philedge
My daughter has just had Octopus install their heat pump and is very impressed by the pre and post sales service as well as the team that did the install]]> https://www.greenbuildingforum.co.uk/newforum/comments.php?DiscussionID=18426&Focus=310568#Comment_310568 https://www.greenbuildingforum.co.uk/newforum/comments.php?DiscussionID=18426&Focus=310568#Comment_310568 Fri, 01 May 2026 19:12:12 +0100 Louis036
I am frankly a bit dumbfounded about Octopus. My impression of the company before this was very good. But I couldn't get the work off the ground, due to the repeated broken appointments (and no explanations apart from 'technical issues' for the first broken appointment).

L036.]]> https://www.greenbuildingforum.co.uk/newforum/comments.php?DiscussionID=18426&Focus=310569#Comment_310569 https://www.greenbuildingforum.co.uk/newforum/comments.php?DiscussionID=18426&Focus=310569#Comment_310569 Fri, 01 May 2026 22:19:24 +0100 djh https://www.greenbuildingforum.co.uk/newforum/comments.php?DiscussionID=18426&Focus=310570#Comment_310570 https://www.greenbuildingforum.co.uk/newforum/comments.php?DiscussionID=18426&Focus=310570#Comment_310570 Sat, 02 May 2026 11:06:17 +0100 Louis036
I have no knowledge of the pros and cons of various manufacturers' heat pumps. The website confirms Vaillant only. Is this potentially a problem?]]> https://www.greenbuildingforum.co.uk/newforum/comments.php?DiscussionID=18426&Focus=310571#Comment_310571 https://www.greenbuildingforum.co.uk/newforum/comments.php?DiscussionID=18426&Focus=310571#Comment_310571 Sat, 02 May 2026 17:53:39 +0100 GreenPaddy https://www.greenbuildingforum.co.uk/newforum/comments.php?DiscussionID=18426&Focus=310572#Comment_310572 https://www.greenbuildingforum.co.uk/newforum/comments.php?DiscussionID=18426&Focus=310572#Comment_310572 Sun, 03 May 2026 12:44:39 +0100 Louis036 https://www.greenbuildingforum.co.uk/newforum/comments.php?DiscussionID=18426&Focus=310583#Comment_310583 https://www.greenbuildingforum.co.uk/newforum/comments.php?DiscussionID=18426&Focus=310583#Comment_310583 Tue, 05 May 2026 18:17:24 +0100 DamonHD

https://www.earth.org.uk/Octopus-heat-pump-journey.html]]>