Sat, 30 May 2026 13:02:58 +0100 https://www.greenbuildingforum.co.uk/newforum/ Lussumo Vanilla 1.0.3 https://www.greenbuildingforum.co.uk/newforum/comments.php?DiscussionID=9070&Focus=145936#Comment_145936 https://www.greenbuildingforum.co.uk/newforum/comments.php?DiscussionID=9070&Focus=145936#Comment_145936 Mon, 14 May 2012 09:56:36 +0100 jms452
I was annoyed to see that if I want to change electricity supplier in future I also need to transfer my FiT provider to the new company.

http://www.npower.com/idc/groups/wcms_content/@wcms/@resi/documents/digitalassets/fit_information_booklet.pdf (p4).

I will probably find that they aren’t the best deal when our already low usage drops and I would like to avoid reams of paperwork every time I want to change electricity company.

I don’t really fancy transferring to utilities warehouse for a strings attached short term sweetener.

I have spoken to good energy who I saw mentioned positively on other forums and they seemed helpful and don’t restrict me from changing electricity supplier but admitted it could take 9 weeks for me to get the cash after submitting meter reading! Is this normal?

Any recommendations (you can whisper if you feel more comfortable).

Thanks

John]]> https://www.greenbuildingforum.co.uk/newforum/comments.php?DiscussionID=9070&Focus=145938#Comment_145938 https://www.greenbuildingforum.co.uk/newforum/comments.php?DiscussionID=9070&Focus=145938#Comment_145938 Mon, 14 May 2012 10:04:35 +0100 Seret
I switched from Npower to Good Energy a while back and would never go back. Prices are equivalent, but customer service is markedly better and they're 100% renewable, instead of just one of the big six dressing up their mandatory renewable obligation as a "green" supply.]]> https://www.greenbuildingforum.co.uk/newforum/comments.php?DiscussionID=9070&Focus=145940#Comment_145940 https://www.greenbuildingforum.co.uk/newforum/comments.php?DiscussionID=9070&Focus=145940#Comment_145940 Mon, 14 May 2012 10:25:42 +0100 DamonHD
For example, we're using Ecotricity for the PV system on my kids' school even though the supplier is some complicated education-related bulk buyer.

A third party FiT provider has to be asked nicely, but you certainly do not have to have FiTs and supply together, and if your supplier suggests otherwise then maybe you ask them politely how many of these cases of misinformation have already been escalated and if any of their colleagues has been fined or fired yet...

Rgds

Damon]]> https://www.greenbuildingforum.co.uk/newforum/comments.php?DiscussionID=9070&Focus=145944#Comment_145944 https://www.greenbuildingforum.co.uk/newforum/comments.php?DiscussionID=9070&Focus=145944#Comment_145944 Mon, 14 May 2012 10:53:43 +0100 jms452
Sounds like good energy have it.]]> https://www.greenbuildingforum.co.uk/newforum/comments.php?DiscussionID=9070&Focus=145948#Comment_145948 https://www.greenbuildingforum.co.uk/newforum/comments.php?DiscussionID=9070&Focus=145948#Comment_145948 Mon, 14 May 2012 11:44:24 +0100 YouGen-Cathy https://www.greenbuildingforum.co.uk/newforum/comments.php?DiscussionID=9070&Focus=145950#Comment_145950 https://www.greenbuildingforum.co.uk/newforum/comments.php?DiscussionID=9070&Focus=145950#Comment_145950 Mon, 14 May 2012 11:48:06 +0100 windy lamb
I'm with SSE which where an absolute nightmare but were the only ones to give an export meter FOC (don't do that now) and did take 9 months to get the first FIT payment. They seem to have got organised now as the payments come through within 28 days of the meter reading.]]> https://www.greenbuildingforum.co.uk/newforum/comments.php?DiscussionID=9070&Focus=145953#Comment_145953 https://www.greenbuildingforum.co.uk/newforum/comments.php?DiscussionID=9070&Focus=145953#Comment_145953 Mon, 14 May 2012 12:21:37 +0100 owlman
The skeptical side of my nature often wonders if the suppliers are working a scam here, a bit like the banks with their inbuilt cheque clearing delay.
Here's how it could go; Customer puts in reading on time; Supplier forwards readings to Ofgem on time; Ofgem pay up on time; Supplier then delays payment to customer. Result,- supplier has the money sloshing around earning interest for as long as they delay, could be a continuous process, and a nice little earner. The only one inconvenienced is the customer and who cares about them, no sympathy, after all they are getting "something for nothing" or so many believe.]]> https://www.greenbuildingforum.co.uk/newforum/comments.php?DiscussionID=9070&Focus=145955#Comment_145955 https://www.greenbuildingforum.co.uk/newforum/comments.php?DiscussionID=9070&Focus=145955#Comment_145955 Mon, 14 May 2012 13:18:23 +0100 DamonHD
Ecotricity FiT payment letters just arrived today for 17th March readings saying "subject to us receiving funds from Ofgem, we aim for your payment to be made by the end of May" ie 2 months from my read have passed without any funds in Ecotricity's maw, and it is hoping to get money to me within two weeks of getting that money itself by the looks of things.

It's clear to me that the GoodGuys(TM) are not trying to milk this for interest, but are trying to DoTheRightThing(TM). Can't speak for the Big Six and their bean counters of course.

So, shout at Ofgem. But join the queue: you'll see the pitchforks and blazing torches just up ahead...

Rgds

Damon]]> https://www.greenbuildingforum.co.uk/newforum/comments.php?DiscussionID=9070&Focus=145956#Comment_145956 https://www.greenbuildingforum.co.uk/newforum/comments.php?DiscussionID=9070&Focus=145956#Comment_145956 Mon, 14 May 2012 13:19:35 +0100 DamonHD
Rgds

Damon]]> https://www.greenbuildingforum.co.uk/newforum/comments.php?DiscussionID=9070&Focus=145958#Comment_145958 https://www.greenbuildingforum.co.uk/newforum/comments.php?DiscussionID=9070&Focus=145958#Comment_145958 Mon, 14 May 2012 13:30:21 +0100 RobinB We have signed up with Good Energy for FITS]]> https://www.greenbuildingforum.co.uk/newforum/comments.php?DiscussionID=9070&Focus=146035#Comment_146035 https://www.greenbuildingforum.co.uk/newforum/comments.php?DiscussionID=9070&Focus=146035#Comment_146035 Tue, 15 May 2012 09:33:06 +0100 ted
There are Mandatory FiT Licensee's who are those suppliers with more than 50,000 customers so covers all the Big6. Smaller companies (Good Energy, etc) can be a Voluntary FiT Licensee if they want to be.

The Mandatory Licensees MUST offer a FiT contract to their own import customers, and they MUST offer a FiT contract to someone who is not an import customer of any other Mandatory Licensee. Additionally they CAN offer a FiT contract to anyone if they want to.

The Voluntary Licensees MUST offer a FiT contract to their own import customers but only for systems up to 50kW. They CAN offer a FiT contract to anyone else if they want to.

Anyone who is off-grid (so has no import contract) MUST be offered a FiT contract by a Mandatory Licensee.

Some companies (EON I know for one) have operated outside these legislative requirements. Many Big6 companies don't seem to understand the rules very clearly.]]> https://www.greenbuildingforum.co.uk/newforum/comments.php?DiscussionID=9070&Focus=146064#Comment_146064 https://www.greenbuildingforum.co.uk/newforum/comments.php?DiscussionID=9070&Focus=146064#Comment_146064 Tue, 15 May 2012 12:14:33 +0100 delboy
So looking at the original post question, are you saying that if John buys his energy from - say - Eon, that nPower is not obliged to offer him an FiT contract, because Eon is another mandatory licencee?

Therefore as I understand it, John has 3 choices:

1. He changes his import supplier to a voluntary licencee and has a FiT contract with nPower. The downside to this is that John is never able to switch import suppliers to a mandatory licencee without breaching his FiT contract with nPower.

2. He imports from nPower and gets a FiT contract with nPower, but if he wishes to switch import supplier, his FiT contract only lets him switch to a voluntary supplier, ie not one of the big 6.

3. He tells nPower to shove it and finds a different FiT contract without this tiresome stipulation.

Options 1 and 2 are practically the same.

Is this accurate?]]> https://www.greenbuildingforum.co.uk/newforum/comments.php?DiscussionID=9070&Focus=146071#Comment_146071 https://www.greenbuildingforum.co.uk/newforum/comments.php?DiscussionID=9070&Focus=146071#Comment_146071 Tue, 15 May 2012 13:18:24 +0100 jms452
I can see all sorts of potential problems with changing FiT supplier (especially if the FiT rate had dropped in the mean time). Anything that is even vaguely unuseral can be horrendous with a big face-less company.]]> https://www.greenbuildingforum.co.uk/newforum/comments.php?DiscussionID=9070&Focus=146100#Comment_146100 https://www.greenbuildingforum.co.uk/newforum/comments.php?DiscussionID=9070&Focus=146100#Comment_146100 Tue, 15 May 2012 20:18:49 +0100 ted https://www.greenbuildingforum.co.uk/newforum/comments.php?DiscussionID=9070&Focus=148512#Comment_148512 https://www.greenbuildingforum.co.uk/newforum/comments.php?DiscussionID=9070&Focus=148512#Comment_148512 Tue, 12 Jun 2012 14:06:27 +0100 YouGen-Cathy
My choice would be 3 too.

However, there shouldn't be problems with changing FIT supplier (although given the customer service record of some of the energy companies this isn't going to be a given) even if the rate has changed. Your installation is registered with Ofgem, and the rate will stay the same (+ index linked increases) for the full period of the FIT whoever your FIT supplier is.

I recently commissioned Good Energy to write a blog about how to change FIT suppliers. It may be of some use: http://www.yougen.co.uk/blog-entry/1917/How+to+switch+your+feed-in+tariff+%2728FIT%2729+provider++/]]>