Welcome to new Forum Visitors
Join the forum now and benefit from discussions with thousands of other green building fans and discounts on Green Building Press publications: Apply now.
I reckon I get more complaints and questions about FIT suppliers (that's the energy company that administers your feed-in tariff) than any other thing. So I've set up a survey to try and find out what people really think of their FIT suppliers; what the problems are; and which ones are giving the best service. Its only 9 questions so will take a couple of minutes to reply (unless you choose to write an essay), and as a bribe, we'll put everyone who responds into a draw for an Amazon voucher. I'll also share the results with you all, to help newby microgenerators to pick a good one. The survey is here: http://www.surveymonkey.com/s/X6LFVMK
Re. Q2. Since (I guess) most people will have experience of only one provider does "Average" make sense as an answer? Maybe "Acceptable" would be an alternative?
I've been having the same problems with E.ON, though only 5 months for me... How do you go about changing your FITs supplier if the first one has never managed to get you registered? Hmmm...
Thank you very much everyone. Just starting to analyse and some really interesting findings. Fred56 & mw116 you're not alone in not being happy with E.ON. Good point Skywright, but too late to change now.
System installed summer 2011 Owner died November 2011 SSE notified December 2012 No response to a request for a statement of income owed to the estate (IHT purposes). Gave up waiting, estimated income and applied for Probate. Probate obtained and sent to SSE 21st May 2012 No payment recieved as at 12th August 2012.
They continue to send paperwork that needs action to the property address which is empty.
Thank you very much to everyone who completed our survey. There were some clear winners and losers. Ecotricity and Good Energy both scored highly. E.on was clearly the worst with consistent ratings of poor and diabolical. Others had more of an even spread. You can see more here: http://www.yougen.co.uk/blog-entry/1981/Specialist+energy+companies+give+best+feed-in+tariff+service%273B+E-|on+gives+worst/