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We've had a Solartwin panel for years and been very happy. Thought about buying another one, but realised we'd need a bigger HW tank, so did nothing. HW tank now needs replacing, but Solartwin have just 'ceased trading'. Does anyone have any ideas about whether it is going to be resurrected, or whether equipment will be sold off, or - really - any information at all? Thanks Tony
So sorry to report that after over 13 years, Solar Twin Ltd ceased trading on Tuesday 31 July 2012. We apologise to everyone who is affected and offer thanks to all our customers, staff and partners. For further information, please contact: Judith Pryor, Parkin S. Booth and Co. 2 City Road, Chester, CH1 3AE.
Written and published by - Barry of Solartwin Solar Twin Ltd - 0845 1300 137 & 01244 403 407
Yes, I've written to Judith Pryor, but only on Friday 17th. I note that the web-site simply says 'ceased trading', and Judith Pryor is not identified as either liquidator or administrator, which is why I asked on here. It isn't clear what will happen. Both of those phone numbers get through to an answer phone inviting you to leave a message and they will call back. Sounds like the message that would have been on when the office was closed.
If this is the standard Solartwin set-up ingleside, you don't need to call them to replace the hot water tank as they used a tap-in, non-coil arrangement with flexible silicon hoses. Bohemian in trad solar circles to say the least, but as trad solar has its own problems with ET falling out of the tree in many cases, who are they to judge?
Just identify the cylinder pattern and replace on a like-for-like basis if you are happy with the system. If you want belt and braces, (in case ST fail), get same pattern with extra solar coil, and oversize if possible.
Ed: Just checked and it is a replacement DHW tank he's after. See ingleside's first post above. And just to clarify, as your comment about 'home-made panels like those from Solartwin' could cause some to believe that this company's panels are home-made...they are not. I believe anonwelder over on GLF simply got some ideas from the ST website. I think you knew that
I think the OP's point was that he was thinking of *adding* a 2nd panel for increased SWH capacity (which wouuld requre a larger cylinder), hence he did not do anything further abut it. Now (for other reasons, and from other suppliers) he needs a new cylinder, so he was considering a larger one, but now he can't get a 2nd panel....
The OP wasn't completely explicit but my reading is the same as Nick's - i.e., new (presumably bigger) tank would allow a second panel which would have come from Solartwin if they were still trading.
And, yes, no intention to imply that Solartwin panels are/were “home made”; I think you'd have to be trying quite hard to read what I said that way - though anything's possible.
Yes, new tank needed, so larger tank chosen to add more SHW capacity. I've received this from Judith Pryer "It is not anticipated that we will be selling any of the assets of the Company piecemeal. What assets there are will be sold as a package through our appointed Agents who are Messrs Robson Kay, Altrincham – contact Jonathan Kay 0161-99 88 111 ."
So, it looks as if a resurrection is on the cards - I'll sort out my larger tank with a local plumber first, and then source a new panel, either from Solartwin Mark II, or elsewhere. I've got too old to build my own, now!
I always thought that the Solartwin system was very elegant in its simplicity, with no major plumbing required (no new cylinder etc) and ran itself from its own PV panel. However, in my view, the systems was very overpriced considering that a new solar cylinder and all the associated plumbing work was not required. I am therefore a bit mystified as to why they should have gone to the wall.
Thanks for clarification guys, we obviously read it different ways to get to the same end result.
Ed: It definitely reads like 'home made panels like those from Solartwin' to me Anyway, we both know what we both mean, and that's the main thing...just the English language in the way!
I've now heard from the liquidator, and they are selling off SolarTwin's assets - which appears to be one large database of names and addresses, plus the tradename. The letter also states "It is important to note that some IPR/goodwill/physical assets belong to Barry Johnston Ltd and/or Barry Johnston the individual and/or Napier University." Bids for the database closed earlier this month. In respect of 'going to the wall' I suspect the answer lies in about 2 or 3 years serious investment into PV, which may well have overstretched the company. Not the first and probably not the last to be brought down by the continual changing of the rules.
it'll have been the 3 year delay (and counting) in RHI, plus the sudden axing of the LCBP grants scheme that really did for them, as their core product was a retro fit water heating product.
tbf It seemed like a decent concept. No doubt some chinese company will buy the IP and flog it back to the UK for a lower price than solartwin could manage.
I had a bit of an internet run in with Barry, and he did seem to have a knack of pissing people off, but it's still a shame to see them go, as I got the feeling his heart was generally in the right place.
This has happened to a number of companies now. It seems those who want to get in bed with the government grants as a way of growing the business quickly have suffered most rather than those prepared for more organic (read slower) growth.
To be fair Solartwin were around for many years before RHI was even mooted, so it's not just that. Their system was very simple, but not correspondingly cheap. I'm not too surprised it wasn't actually that popular.
Hello all, It was a combination of things that did for Solartwin, the main one (in my opinion) being the price compared to efficiency. I've installed Solartwin for years and the system itself is fine. The design has indeed been bought by a company called Discrete heat who manufacture Therma skirt (the skirting board radiator system). They have been talking with a few installers to get an idea on how to market it and it should be available shortly. The good news is they have done away with the complicated installation system that Solartwin used and will be using independent MCS installers from now on. It will also be significantly cheaper which places it back in the market where it should be. Expect a full install to come in sub £2500. If anyone wants any more info drop me a line.